Within 30 days of purchase, if you find the
quality of our materials to be unsatisfactory
AND are able to provide specific complaints,
you can request a partial, or in some
specific cases, up to a full refund. In the
case of a failed test, we would only be able
to provide you with a refund of up to 40%.
Please be advised that if the customer
simply says ‘I don’t like it’ or were looking
for something else without legitimate
justifications, we CANNOT proceed with a
To claim a refund, please reach out to us at
[email protected] with your
specific complaints, and we will get back to
you as soon as possible.